I contacted Matt about a random tripping issue we were having with our neglected rental property.
He called back promptly and went through some diagnostic questions with me. He then suggested the likely culprit and some ways we could check. We were unable to carry out the checks so Matt popped over and had a look at the set up.
Again, he gave us options and suggestions which led to the successful detection of the rogue appliance and saving us a fortune in bills. Matt was professional, helpful and responsive. Thanks Matt!